OPPI — Your Venue's AI. Your Venue's OS.
One intelligent layer unifying your venue's data with the world around it. One intelligence reimagining how you manage your venue. Your always-on AI-native operations team.
OPPI works with any POS, roster, or accounting system — so your team can stop managing tools and start focusing on service.
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Meet OPPI — Six Things to Know
- A team of AI — that understands the job and your venue uniquely.
- Tuned to the instincts of your best GM — without the limitations.
- Plugging into your stack — POS, rostering, reviews, inventory. OPPI connects what's already there and makes it talk.
- Six Layers of protection — 15-minute health checks. Every layer. Every shift.
- Decisions queued or actioned — before you need to ask.
- It will never stop learning — every shift makes it sharper. Every venue makes the network stronger.
Six Layers of Protection
OPPI runs continuous 15-minute health checks across six operational layers, from compliance foundations to real-time KPIs.
Layer 1: Compliance Health — The Foundation
Are you legal and safe to operate? OPPI secures the perimeter first. Licensing, food safety, RSA, council permits — monitored continuously so you never trade at risk.
- Licence expiry tracking
- Food safety monitoring
- RSA compliance alerts
- Council permit status
Layer 2: Inventory Health — The Fuel
Do you truly know what fuels your margin? From margin visibility to menu engineering — OPPI understands your inventory, manages it autonomously, and helps generate the recipes, menus, and purchasing decisions that protect your GP.
- Understand — margin, mix & cost intelligence
- Manage — predictive pars, waste & stock health
- Generate — menu engineering & autonomous purchasing
Layer 3: People & Culture — The Standard
Right people. Right mindset. Every shift. The right people, in the right positions, with the right energy. OPPI tracks readiness signals — not just who's rostered, but whether your floor is set up to deliver.
- Team readiness signals
- Roster optimisation
- Labour cost tracking
- Culture health scoring
Layer 4: Customer Experience — The Reason
Does every customer feel like the only one in the room? Every touchpoint is a chance to earn a return visit. Sentiment, reviews, repeat rates, and service timing — OPPI makes customer-centricity measurable, not aspirational.
- Review sentiment analysis
- Repeat visit tracking
- Service timing metrics
- Real-time CX scoring
Layer 5: Revenue Health — The Return
Are you trading profitably? Revenue is predictable, margins are compounding, and when the trend dips — OPPI spots it first and engages decision intelligence before you need to ask.
- Revenue forecasting
- Margin tracking
- Trend dip detection
- Decision intelligence
Layer 6: KPIs — The Heartbeat
Is your venue truly alive and optimised? The singularity of perfect operations. Every metric, every signal, distilled into one living pulse.
- Unified health score
- Cross-ring intelligence
- Real-time venue pulse
- Anomaly detection
What OPPI Does for You
For Your Team
Give your team back the focus they need. Start every shift with clarity. OPPI delivers a briefing that tells your team exactly what needs to happen today — no digging through dashboards.
For Your Customers
Give your customers back the time they deserve. Venue managers spend 6+ hours a week reading dashboards instead of serving customers. OPPI reclaims that time — so your team is present, not distracted.
For Your Business
Build your venue's Fingerprint and evolve its DNA. Define your standards with AI-powered SOP building, checklists, and playbooks. Then watch OPPI evolve your DNA through fine-tuned projections using machine learning across hundreds of data points.
Features
- Dashboard — Visualise your venue at a glance. Real-time metrics, staff performance, and operational health all in one customisable interface.
- Command Centre — Coordinate every task, every team. Assign, track, and escalate tasks with intelligent prioritisation.
- Playbooks — Automate your venue operations. Build powerful automations from opening checklists to closing procedures.
- SOP Manager — Standardise procedures with AI. Generate, organise, and distribute standard operating procedures.
- AVA — Ask anything about your venue. Your AI Venue Assistant understands natural language and provides proactive insights.
- GRID — Connect all your data streams. Integrate your POS, booking systems, and third-party tools in one unified data layer.
- Performance & Analytics — Forecast revenue and optimise costs. Predictive analytics and AI-powered insights tailored to hospitality.
- VAULT — Secure your critical documents. Licences, contracts, and compliance documents — always at your fingertips.
- Human Resources — Empower your team to excel. Roster analysis, productivity analytics, and performance reviews in one place.
Integrations
OPPI connects with the tools you already use: Lightspeed, Square, Deputy, Tanda, Xero, Google Reviews, TripAdvisor, OpenTable, Me&u, and MYOB.
OPPI is an AI-native operations platform for hospitality venues in Australia. Founded in Melbourne, Victoria.